Shipping Policy

Shipping Policy

Effective Date: 1 October 2025
Website: https://www.toyzvault.com
Contact Email: support@toyzvault.com

At Toyzvault, we aim to deliver your orders quickly and securely. Please read the details below to understand how we handle shipping and delivery.

Order Processing & Dispatch

  • Processing Time: Orders are processed and dispatched within 2–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email/SMS confirmation with tracking details once your order has been dispatched.

Delivery Timeline

  • Estimated delivery is 4–7 business days from the date of dispatch, depending on your location and courier service.

  • Remote or rural areas may experience slightly longer delivery times.

Shipping Charges

  • Shipping charges, if any, will be displayed at checkout before you complete your purchase.

  • Free shipping offers (if applicable) will be clearly mentioned on the product page or during checkout.

Tracking Your Order

  • After dispatch, you will receive a tracking number and link to monitor your shipment’s status.

  • Please allow up to 24 hours for tracking information to update.

Delays & Exceptions

  • While we strive to meet the estimated timelines, delays may occur due to factors beyond our control such as weather, courier disruptions, or unforeseen circumstances.

  • Toyzvault is not liable for delays once the package has been handed to the courier.

Address Accuracy

  • Please double-check your shipping address at checkout.

  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact support@toyzvault.com within 48 hours of delivery or the expected delivery date.

  • We will assist in resolving the issue with our shipping partners.

For any shipping-related questions, please contact us at support@toyzvault.com